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Frequently asked questions
Booking Your AppointmentPreparing for Your AppointmentCancellations & Late Arrivals Our Standards & CareDuring Your Treatment Payments & Gift Vouchers Location & ParkingLaser TreatmentsSkin NeedlingFat CavitationBrows & LashesSpray TanningNailsEar Piercing Teeth Whitening
How do I book an appointment?
All appointments are booked online through Fresha. This allows you to view our services, pricing, and live availability, and secure your booking instantly.
Can I combine multiple services in one appointment?
Absolutely. You can book multiple services in one session through Fresha. If you are unsure which combination is best, please get in touch and we will be happy to guide you.
Do I need to book in advance?
Yes, appointments are essential. We recommend booking ahead, particularly for peak times and popular treatments.
Can I change or cancel my booking?
Yes. You can manage, reschedule, or cancel your appointment directly via your Fresha booking confirmation.
Can I book a group appointment?
Yes, group appointments are available for special occasions such as weddings, hens parties, birthdays, couples, and events with friends. These bookings are ideal for shared treatments or getting ready together.
We recommend contacting our team to organise group bookings so we can tailor the experience and ensure availability.
Can I book appointments for men or teenagers?
Yes. We welcome clients of all genders and ages, with treatments tailored to individual skin types and concerns. If booking for a teenager, we recommend choosing an appropriate treatment or getting in touch for guidance before your appointment.
Still Have a Question?
If you can’t find what you’re looking for, feel free to get in touch. We’re always happy to help you choose the right treatment.
Treatment Disclaimer
All treatments are subject to consultation to ensure they are safe and suitable for you. Results can vary from person to person, and certain medical conditions or medications may affect treatment options. We always prioritise your safety and will adjust or decline treatments where needed.
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