Privacy Policy

At Queen of Hearts Beauty Therapy, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.
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Information We Collect
We may collect personal information including your name, phone number, email address, and any details you provide when making an enquiry or booking an appointment.

Bookings are managed through a third-party platform (Fresha), which may also collect and store your information in accordance with their own privacy policy.

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How We Use Your Information
Your information is used to:

• Manage and confirm appointments

• Respond to enquiries

• Provide relevant updates or service information

• Improve our services and customer experience

We do not sell or share your personal information with third parties for marketing purposes.

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Third-Party Services
We may use trusted third-party services, such as Fresha and website analytics tools, to support bookings and improve our website. These platforms may collect and process data in accordance with their own privacy policies.

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Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

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Your Rights
You may request access to or correction of your personal information at any time by contacting us directly.
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